Shipping & Delivery for Your Order

Your order is important to us!

Once your order is placed, you will receive an order confirmation email. When your order ships, you will receive an email with an tracking number. Please check your email box or Junk email, sometimes it may go there.

As always, our customer support team is here for you! Email: Service@PromDressClub.com for more info.

Shipping Worldwide

We can ship to worldwide, including the US, UK, CA, AU, FR, DE, IT,ES, IE, BE, AE, SA, BR, and so on

Shipping Method

We offer two shipping methods:

1. Standard Shipping. Standard Shipping is $15.00. This method delivers within 8-10 business days.

2. Expedited Shipping. Expedited Shipping is $35.00. This method delivers within 3-5 business days.

Important Info:
*Shipping options and rates will be shown at checkout. We charge actual shipping rates that are calculated automatically when you place your order.

*The above delivery estimates do not include order processing time.

Delivery Time

We do everything in our power to ensure you receive your dress in a timely manner; however, sometimes matters beyond our control, like customs or severe weather, may affect the delivery of your package. Please contact our customer service team before placing your order to ensure you can receive your dress if you need to rush your order.

Normal orders are about 10-18 days, we have rush time service, the dress can be made well in the shortest possible time.

Receiving time = Processing time (around 7-10 Bussiness days) + Shipping time (around 5-8 Bussiness days)

Processing time: from your payment received date to the order pack-up. Processing time normally depends on the dress styles and handwork, simple dresses can be finished in a week, while some complicated dresses may need over 15 days.

Shipping time: this time is the actual shipping time, it depends on the shipping method you choose.

Important Info:

*Rush order is accepted here, please email us: Service@PromDressClub.com to confirm whether you can get it on time.

*Total Shipping Time of mixed orders with items in different dresses should be calculated using the longest estimate times listed.

*Please note taxes and duties may be charged for international orders (outside UK & Europe). These fees are charged directly by the local customs. We will not charge you for any extra fee.